Fix File

• /home/sportsfe.../httpdocs/wp-conte.../plugins/password.../includes/views/troubles...

• File: view-ppw-troubleshooting.php

• Content:

<?php 
/**
 * Troubleshooting Tab  
 */
?>
<div class="ppw_main_container wp_troubleshoot_tab">
    <table class="ppwp_settings_table" cellpadding="4">
        <tbody>
            <tr>
                <td colspan="2">
                    <div class="ppw-troubleshoot-header">
                        <h3><?php esc_html_e( 'WordPress password protected page not working', PPW_Constants::DOMAIN ); ?></h3>
                        <span><?php esc_html_e( 'Please follow the troubleshooting process below in case the password protection is not working on your website.', PPW_Constants::DOMAIN ); ?></span>
                    </div>
                </td>
            </tr>
            <tr>
                <td class="feature-input"><span class="feature-input"></span></td>
                <td>
                    <h2><?php esc_html_e( 'Which types of content do you want to password protect?', PPW_Constants::DOMAIN ); ?></h2>
                </td>
            </tr>
            <tr>
                <td></td>
                <td>
                    <div class="ppw-radio-container">
                        <input type="radio" name="level0" value="A" id="A" />
                        <label for="A">Entire site</label>
                        <div class="sub">
	                        <p><?php esc_html_e( 'This feature is available on both PPWP Free and Pro versions.', PPW_Constants::DOMAIN ); ?></p>
                            <p><?php esc_html_e( 'Check out ', PPW_Constants::DOMAIN ); ?><a target="_blank" rel="noopener"
                                    href="https://passwordprotectwp.com/docs/password-protect-entire-wordpress-site/">
                                    <?php esc_html_e( 'Password Protect Entire WordPress Site', PPW_Constants::DOMAIN ); ?></a>
                                    <?php esc_html_e( ' for more information.', PPW_Constants::DOMAIN ); ?>
                            </p>
                        </div>
                    </div>
                    <div class="ppw-radio-container">
                        <input type="radio" name="level0" value="B" id="B" />
                        <label for="B"><?php esc_html_e( 'Individual content, e.g. posts and pages', PPW_Constants::DOMAIN );  ?></label>
                        <div class="sub">
                            <h3><?php esc_html_e( 'Which post types do you want to protect?', PPW_Constants::DOMAIN ); ?></h3>
                            <div class="sub-detail">
                                <input type="radio" name="level1" value="B0" id="B0" />
                                <label for="B0">Posts</label>
                                <div class="sub">
                                    <p><?php esc_html_e( 'Available on PPWP Free.', PPW_Constants::DOMAIN ); ?></p>
                                </div>
                            </div>
                            <div class="sub-detail">
                                <input type="radio" name="level1" value="" id="CPT" />
                                <label for="CPT">Custom post types</label>
                                <div class="sub">
                                    <p><?php esc_html_e( 'Available on PPWP Pro.', PPW_Constants::DOMAIN ); ?></p>
                                    <p><?php esc_html_e( 'Check out how to ', PPW_Constants::DOMAIN ); ?><a target="_blank" rel="noopener"
                                            href="https://passwordprotectwp.com/docs/password-protect-wordpress-custom-post-types/">
                                            <?php esc_html_e( 'Password protect WordPress custom post types', PPW_Constants::DOMAIN ); ?></a>.
                                    </p>
                                </div>
                            </div>
                            <div class="sub-detail">
                                <input type="radio" name="level1" value="B3" id="B3" />
                                <label for="B3"><?php esc_html_e( 'Pages or content created by Page builder plugins', PPW_Constants::DOMAIN ); ?></label>
                                <div class="sub">
                                    <h3><?php esc_html_e( 'Which template are you using?', PPW_Constants::DOMAIN ); ?></h3>
                                    <p style="margin-bottom: 1rem"><?php esc_html_e( 'To determine what template you\'re using, check out selected template under “Page Attributes” section in editor page.', PPW_Constants::DOMAIN ); ?></p>
                                    <div class="sub-detail">
                                        <input type="radio" name="level3" value="B5" id="B5" />
                                        <label for="B5">Custom template</label>
                                        <div class="sub">
	                                        <p><?php esc_html_e( 'WordPress and our plugin’s password protection feature works well with the default
                                                WordPress template, making use of the_content(), but not on a custom page template. Check out ', PPW_Constants::DOMAIN ); ?>
                                                <a target="_blank" rel="noopener" href="https://passwordprotectwp.com/docs/password-protect-wordpress-custom-page-template/">
                                                    <?php esc_html_e( 'how to password protect WordPress custom page template', PPW_Constants::DOMAIN ); ?></a>
                                                    <?php esc_html_e( ' for more information.', PPW_Constants::DOMAIN ); ?>
                                            </p>
                                        </div>
                                    </div>
                                    <div class="sub-detail">
                                        <input type="radio" name="level3" value="B6" id="B6" />
                                        <label for="B6"><?php esc_html_e( 'WordPress default template', PPW_Constants::DOMAIN ); ?></label>
                                        <div class="sub">
                                            <p><?php esc_html_e( 'It should be working with our PPWP Free version. Otherwise, please ', PPW_Constants::DOMAIN ); ?><a target="_blank" rel="noopener"
                                                    href="https://passwordprotectwp.com/support/"><?php esc_html_e( 'drop us a support request', PPW_Constants::DOMAIN ); ?></a>.
                                                <?php esc_html_e( ' We will be more than happy to help.', PPW_Constants::DOMAIN ); ?>
                                            </p>
                                        </div>
                                    </div>
                                </div>
                            </div>
                        </div>
                    </div>
                    <div class="ppw-radio-container">
                        <input type="radio" name="level0" value="B0" id="ACF" />
                        <label for="ACF"><?php esc_html_e( 'ACF & WordPress custom fields', PPW_Constants::DOMAIN ); ?></label>
                        <div class="sub">
                            <h3><?php esc_html_e( 'How do you want to protect your custom fields content?', PPW_Constants::DOMAIN ); ?></h3>
                            <div class="sub-detail">
                                <input type="radio" name="level1" value="C0" id="C0" />
                                <label for="C0"><?php esc_html_e( 'Hide the entire custom fields under password form', PPW_Constants::DOMAIN ); ?></label>
                                <div class="sub2">
                                    <p><?php esc_html_e( 'This feature is available on both PPWP Free and Pro versions.', PPW_Constants::DOMAIN ); ?></p>
                                    <p>
                                        <?php esc_html_e( 'By default, WordPress in general and our PPWP plugin in particular only protect
                                        a post’s content and excerpt. Their custom field data is not protected. In order
                                        to hide custom fields under password form, check out', PPW_Constants::DOMAIN ); ?>
                                        <a target="_blank" rel="noopener"
                                            href="https://passwordprotectwp.com/docs/password-protect-wordpress-custom-page-template/">
                                            <?php esc_html_e( 'Password Protect WordPress Custom Fields', PPW_Constants::DOMAIN ); ?></a><?php esc_html_e( ' for more information.', PPW_Constants::DOMAIN ); ?>
                                    </p>
                                </div>
                            </div>
                            <div class="sub-detail">
                                <input type="radio" name="level1" value="C1" id="C1" />
                                <label for="C1"><?php esc_html_e( 'Protect part of custom field content', PPW_Constants::DOMAIN ); ?></label>
                                <div class="sub2">
                                    <p><?php esc_html_e( 'This feature is available on PPWP Pro only.', PPW_Constants::DOMAIN ); ?></p>
                                    <p><?php esc_html_e( 'You will need to use our shortcode under your custom fields. Check out ', PPW_Constants::DOMAIN ); ?><a target="_blank" rel="noopener"
                                            href="https://passwordprotectwp.com/docs/how-to-password-protect-partial-content-custom-fields/">
                                            <?php esc_html_e( ' How to Password Protect Partial Content under Custom Fields', PPW_Constants::DOMAIN); ?></a>
                                            <?php esc_html_e( ' for more information.', PPW_Constants::DOMAIN ); ?>
                                    </p>
                                </div>
                            </div>
                        </div>
                    </div>
                    <div class="ppw-radio-container">
                        <input type="radio" name="level0" value="C" id="C" />
                        <label for="C"><?php esc_html_e( 'Part of content, e.g. some content sections', PPW_Constants::DOMAIN ); ?></label>
                        <div class="sub1">
                            <h3><?php esc_html_e( 'Where do you use our shortcode?', PPW_Constants::DOMAIN ); ?></h3>
                            <div class="sub-detail">
                                <input type="radio" name="level1" value="C0" id="PC0" />
                                <label for="PC0">Page builders</label>
                                <div class="sub2">
                                    <p><?php esc_html_e( 'Our shortcode is supported on top page builders such as Elementor, Beaver Builder
                                        and Divi Builder. Check out ', PPW_Constants::DOMAIN ); ?><a target="_blank" rel="noopener"
                                            href="https://passwordprotectwp.com/docs/protect-partial-content-page-builders/">
                                            <?php esc_html_e( 'how to password protect parts of content with WordPress page builders', PPW_Constants::DOMAIN ); ?></a>
                                            <?php esc_html_e( ' for more information.', PPW_Constants::DOMAIN ); ?>
                                    </p>
                                </div>
                            </div>
                            <div class="sub-detail">
                                <input type="radio" name="level1" value="C1" id="PC1" />
                                <label for="PC1">Custom post types</label>
                                <div class="sub2">
                                    <p><?php esc_html_e( 'Available on PPWP Pro.', PPW_Constants::DOMAIN ); ?></p>
                                    <p><?php esc_html_e( 'Check this out on how to ', PPW_Constants::DOMAIN ); ?><a target="_blank" rel="noopener"
                                            href="https://passwordprotectwp.com/docs/password-protect-wordpress-custom-post-types/">
                                            <?php esc_html_e( 'Password protect WordPress custom post types', PPW_Constants::DOMAIN ); ?></a>.
                                    </p>
                                </div>
                            </div>
                            <div class="sub-detail">
                                <input type="radio" name="level1" value="C2" id="C2" />
                                <label for="C2"><?php esc_html_e( 'ACF or WordPress custom fields', PPW_Constants::DOMAIN ); ?></label>
                                <div class="sub2">
                                    <p><?php esc_html_e( 'Available on PPWP Pro.' ); ?></p>
                                    <p><?php esc_html_e( 'In order to place our shortcode under custom fields, check out ', PPW_Constants::DOMAIN ); ?><a target="_blank" rel="noopener"
                                            href="https://passwordprotectwp.com/docs/how-to-password-protect-partial-content-custom-fields/">
                                            <?php esc_html_e( 'How to Password Protect Partial Content under Custom Fields', PPW_Constants::DOMAIN ); ?></a>
                                            <?php esc_html_e( ' for more information.', PPW_Constants::DOMAIN ); ?>
                                    </p>
                                </div>
                            </div>
                        </div>
                    </div>
                </td>
            </tr>
            <tr>
                <td class="feature-input"><span class="feature-input"></span></td>
                <td>
                    <h2>Checklist</h2>
                </td>
            <tr>
                <td></td>
                <td>
                    <div class="ppw_troubleshoot_checklist">
                        <ul>
                            <li><?php echo wp_kses_post( __( 'Are you using <strong>the latest version</strong> of both Password Protect WordPress (PPWP) Free and Pro?', PPW_Constants::DOMAIN ) ); ?>
                            </li>
                            <li><?php esc_html_e( 'Are you using any caching methods?', PPW_Constants::DOMAIN ); ?></li>
                            <li style="list-style: none"><?php esc_html_e( 'By default, both our Free and Pro versions ', PPW_Constants::DOMAIN ); ?>
                                <a target="_blank" rel="noopener" href="https://passwordprotectwp.com/docs/caching-plugins-cache-servers-integration/?utm_source=user-website&utm_medium=settings-troubleshooting-tab&utm_campaign=ppwp-free">
                                    <?php esc_html_e( 'work well with popular cache plugins', PPW_Constants::DOMAIN ); ?></a>,
                                    <?php esc_html_e( 'including W3 Total Cache, WP Super Cache, and WP Fastest Cache.
                                    If you are using other cache plugins or server caching, please exclude our plugins
                                    cookies from being cached or ' ) ?><a target="_blank" rel="noopener" href="https://passwordprotectwp.com/support/?utm_source=user-website&utm_medium=settings-troubleshooting-tab&utm_campaign=ppwp-free">
                                    <?php esc_html_e( 'contact us for support', PPW_Constants::DOMAIN ); ?></a>.
                            </li>
                        </ul>
                    </div>
                </td>
            </tr>
            <tr>
                <td class="feature-input"><span class="feature-input"></span></td>
                <td>
                    <h2><?php esc_html_e( 'Other Questions', PPW_Constants::DOMAIN ); ?></h2>
                </td>
            </tr>
            <tr>
                <td></td>
                <td>
                    <div class="ppw-collapse-question">
                        <div class="ppw-collapse-title">
                            <?php esc_html_e( 'What if I want to show excerpts & featured images of protected content?' , PPW_Constants::DOMAIN ); ?>
                        </div>
                        <div class="ppw-collapse-content">
                            <p><?php esc_html_e( 'Available on PPWP Pro. You will need to modfiy your child theme code with our Free version.', PPW_Constants::DOMAIN ); ?>
                            </p>
                            <p><?php esc_html_e( 'Most of WordPress themes will hide the post excerpt and featured image of password protected content by default. Check out ', PPW_Constants::DOMAIN ); ?>
                                <a target="_blank" rel="noopener"
                                    href="https://passwordprotectwp.com/docs/display-featured-image-password-protected-excerpt/">
                                    <?php esc_html_e( 'how to show exceprt and featured image of password protected content', PPW_Constants::DOMAIN ); ?></a>.
                            </p>
                        </div>
                    </div>
                </td>
            </tr>
        </tbody>
    </table>
</div>

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